Ron to you
Internal note · not sent to the customer
Morning. Jake got a safe reply. Sarah and Tom need your call before anything goes out.
AI assistant for wrap shops
Handle every enquiry.Never miss a sale.
Ron is the employee who never sleeps. He reads wrap, tint and PPF enquiries, replies where it’s safe, chases follow-ups — and stops before quotes or bookings to ask you first.
- Replies in seconds
- Owner approval where it matters
- Works overnight
Ron
Wrap Kings Perth · inbox
Jake
Audi RS5Satin black full wrap
Asked for photos, year, timing and door shuts.
Sarah
Range Rover SportGloss black roof wrap
Wants next Friday. Ron held the booking wording.
Tom
BMW M4Exterior-only wrap
Quote drafted. Price not sent without approval.
Ron’s tone of voice:Straight-talkingHelpfulConfidentCalmEfficientHonest
Meet your best employee.
Ron does the obvious work the second it lands, and knows exactly when to tap you on the shoulder. Useful first, careful by design.
Replies when it's safe
Ron asks for photos, vehicle details, timing and missing info the moment an enquiry lands — no waiting for you.
Holds the risky stuff
Prices, bookings, job commitments and paint promises stop dead and wait for your approval. Every time.
Chases follow-ups
Quiet leads don't go cold. Ron nudges politely so the sale you already earned doesn't slip away.
Learns your shop
The Playbook is the source of truth — your tone, your rules, your pricing logic. Your rules beat his defaults.
How it works
From inbox to booked — without dropping the ball.
1
An enquiry lands
A wrap, tint or PPF email hits your inbox. Ron reads it instantly and works out what the customer actually wants.
2
Ron qualifies & replies
He asks the right questions and sends a safe, on-brand reply in seconds — or drafts one and flags it for you.
3
You approve the rest
Anything commercial — price, dates, promises — waits for one tap from you. Nothing risky goes out alone.
The important bit
Ron will never overstep.
He qualifies leads and drafts replies all day. But the commercially risky parts stay with you until you say go.
You’ll wake up to safe replies sent and a short list of calls to make.
Prices and quote ranges
Booking dates and appointment confirmations
Discounts, rejections or unusual promises
Paint condition, warranty or final-finish guarantees
Tone of voice
Sounds like you. Not a robot.
No fake excitement, no waffle, no emoji storms. Ron writes the way a sharp shop owner would — straight-talking and helpful.
Generic bot
“Hello valued customer!! 🎉 Thank you SO much for reaching out!! We would absolutely LOVE to help you on your wrap journey!”
Ron
“Good one — an RS5 will look mean in satin black. Can you send a couple of photos and the year? I’ll get you sorted on what’s involved.”
Playbook
Shop rules Ron follows
Ask if full wraps include door shuts.
Customer tone: friendly and straightforward.
Hold all prices and booking dates for approval.
Use AUD pricing and Australia/Perth timezone.
Ron remembers how your shop runs.
Chat helps in the moment. The Playbook is durable memory — your tone, your “needs owner” rules and your business details. Teach Ron once and it sticks.
Open the appStop missing sales while you’re on the tools.
Let Ron handle the inbox. You handle the work that pays.